Data Protection

Identifying data of the information society services lender

In accordance with the applicable provisions on the processing of personal data and the protection of privacy in the electronic communications sector, we inform you of the following information:

NQUATRE, SLU, [hereafter ANDORRA PARK HOTEL], is the owner of the web page www.andorraparhotel.com, and will act exclusively as the manager of the contents of the present Web, addressed at: C/ Les Canals, 24 - AD500 Andorra la Vella, NRT L-713139-A, Commercial Register number 912186-L, is responsible for the management and functioning of the Web previously mentioned.

If you would like to contact us, you can do so by post at the previously mentioned address, or by e-mail at: reservas@andorraparkhotel.com

Introduction

This Legal Notice regulates the use of this web page. Access on the web is free except for the cost of the connection through the telecommunications network provided by the access provider hired by users.

Acceptance

If you use the web, you are considered a user, and this implies full acceptance without any reservation of every and each point in this Legal Notice, published by ANDORRA PARK HOTEL, from the moment the user accesses the web. In consequence, the user must read carefully the present Legal Notice every time he or she wishes to use the web, as these may be modified.

Information about links

ANDORRA PARK HOTEL is only responsible for its own web and any access to webs by links or any information offered by third parties is not the responsibility of ANDORRA PARK HOTEL.

Any use of links or access to a web not owned by ANDORRA PARK HOTEL is at the users responsibility and ANDORRA PARK HOTEL does not recommend nor guarantee any information obtained by a link through a third party which comes from a web that is not from www.andorraparhotel.com, neither is it responsible for any loss, claims or damages derived from the use or bad use of a link or the information obtained through it, including other links or webs, interruption of service or in the access, or trying to use or the incorrect use of a link, even if the connection is via the Web www.andorraparhotel.com or by accessing the information by other webs from the same Web page.

Limitation of warranties and responsibilities

ANDORRA PARK HOTEL makes every effort to avoid any errors in relation to the contents of this website.

ANDORRA PARK HOTEL adopts the necessary measures and mechanisms to guarantee the security of communications and transactions that occur through the web portal, according to the state of technology and in accordance with the type of transactions and services that are provided. available to users.

ANDORRA PARK HOTEL will not be responsible for any damage that may be caused to the users computer system by any cause beyond or not attributable to this website, including, without limitation, damages caused by interference, omissions, interruptions, viruses computer, telephone breakdowns or disconnections in the operational functioning of the electronic system. Likewise, ANDORRA PARK HOTEL will not be liable for any interruption, error or failure that occurs in the system, due to a malfunction of the network or the servers that are connected.

Industrial and intellectual property, trademarks

The structure, design and way of presenting the elements (graphs, images, files, logotypes, colour combinations and any element susceptible to protection) are protected by intellectual property laws, owned by ANDORRA PARK HOTEL.

It is prohibited to reproduce, transform, distribute, communicate in public, make publicly available and in generally exploit in any form partially or totally the elements referred to in the previous section. These acts of exploitation can only be carried out if authorized by ANDORRA PARK HOTEL, and if this were to be the case, there must be explicit reference to the fact that ANDORRA PARK HOTEL is the intellectual owner of the material.

Only documental material produced by ANDORRA PARK HOTEL is authorized for private use, and in no case, can the material be deleted, changed, eluded or any of the security systems installed be manipulated.

It is forbidden to link to the final pages, the frame and any other similar manipulation. The links must always be to the principal page or homepage www.andorraparhotel.com

Distinctive signs (brands, commercial names) belonging to ANDORRA PARK HOTEL, are protected by industrial property rights and the use or manipulation of them is forbidden except if there is written authorization by ANDORRA PARK HOTEL.

Secure on-line shopping

Security is a priority and therefore we make the maximum effort to assure that our process in terms of transactions is secure and in order to keep your personal information safe.

Do not share your personal information

ANDORRA PARK HOTEL will never send you an e-mail and neither call you by telephone to ask you for your password or to verify your password belonging to your account and likewise will never ask for your bank account number or credit card and neither any other personal information. If anybody should contact you or send you and e-mail that you have not asked for, you should never give them any of your personal data previously mentioned. Also, you should never respond and communicate to the appropriate authorities in order to proceed with investigating the incident.

Identify false e-mails (“spoofing or phishing)”

Ignore all e-mails in which they demand personal information or ones which redirect you to another web page that does not belong to or any societies belonging to the group or in which they ask you to pay via a means which has not being authorized by ANDORRA PARK HOTEL, as this could be an attempt at identity theft (“spoofing or phishing”) and must be considered as fraudulent.

ANDORRA PARK HOTEL uses the “www.andorraparhotel.com” domain for all its e-mails. If you receive an e-mail in a different format, for example: andorrapark.security@hotmail.com, you can be assured that it is a false mail.

Some e-mails that use phishing contain links to a web page that uses the word ANDORRA PARK HOTEL at their URL, but they will direct you to a web page that is completely different. If you drag your mouse over the link, you will be able to see the associated URL, which will probably have a different format to the correct web pages authorized by www.andorraparhotel.com.

Even if you click an e-mail that uses phishing and are redirected to a page that resembles “your account” or to any page that asks you to verify or modify your personal information, ignore it and consider it as fraudulent.

Inform any attempts at phishing

Send an e-mail to reservas@andorraparkhotel.com and attach any e-mail that you consider to be false. By attaching these e-mails, you will be helping to locate their origin.

If you cannot attach the false mail, forward it to dpd@andorraparkhotel.com and include as much information as possible about it.

Responsible

According to the data protection act of General Regulation (UE) 2016/679 on data protection and Law 29/2021 qualified on Protection of Personal Data (LQPD) and Decree 391/2022 approving the Regulations for the application of LQPD 29/2021, we inform you that personal data given via the forms, and likewise your e-mail address have been included in our file titled NQUATRE, SLU [hereafter, ANDORRA PARK HOTEL], at the business address of: C/ Les Canals, 24 - AD500 Andorra la Vella, NRT L-713139-A, Commercial Register number 912186-L, is responsible for the management and functioning of the Web previously mentioned.

We inform you that the data may be processed for the purpose of providing information about our products and / or services by electronic means, provided that you authorize us to process them. Your data may be subject to profiling, in order to implement a loyalty plan according to the customer's commercial relationship and to provide offers that are appropriate to their preferences. You may at any time object to this type of communication by sending an e-mail to the following e-mail address reservas@andorraparkhotel.com, and indicating “Unsubscribe from the distribution list”, in the subject line.

Likewise, you can exercise the right to access, rectify, suppression, opposition, portability and limitation, according to the terms established by REGULATION (EU) 2016/679, LQPD 29/2021 and Decree 391/2022, by presenting or sending an application in writing to the email address: dpd@andorraparkhotel.com, indicating the subject as “Data protection”. If the data controller has reasonable doubts regarding the identity of the natural person making the request, they may request the provision of additional information necessary to confirm their identity.

Policy

ANDORRA PARK HOTEL is especially sensitive to protecting the personal data of our users which has been obtained through the services offered on our Web. The present privacy policy informs all the users of www.andorraparhotel.com, how the personal data collected from the through the additional information, in order that they decide, freely and voluntarily, if they wish to provide the requested information.

Use of artificial intelligence

To improve the quality of our services, we employ Artificial Intelligence (AI) technologies, including language models and automated algorithms. These technologies can process and analyze information to:

• Provide fast, personalized responses.
• Detect patterns and trends to optimize the user experience.
• Automate support and customer service tasks.

AI operates under strict protocols and security and privacy measures, and does not share your data with unauthorized third parties. All information processed by AI systems is treated confidentially and is limited exclusively to the purposes for which it was collected.

Security measures

Finally it is reported that ANDORRA PARK HOTEL, has adopted in the information system the appropriate technical and organizational measures, in order to guarantee the security and confidentiality of the stored data, thus avoiding its alteration, loss, treatment or unauthorized access; taking into account the state of the art, the costs of application, and the nature, scope, context and purposes of the treatment, as well as risks of probability and variable severity associated with each of the treatments.

Rights of the users

The person interested in the personal data may exercise his / her rights, in accordance with the General Data Protection Regulation, the Qualified law 29/2021 (LQPD) and Decree 391/2022, which are:

A. - The right to access is to be exercised annually, except if the party interested shows legitimate accreditation.

ANDORRA PARK HOTEL will proceed to notify its decisions within a timeframe of a month. If it were to be accepted, the interested party would be able to access the previously mentioned information within 10 days after its notification.

B. - The right of rectification and suppression can be exercised, conforming to the following previsions, whenever the interested party considers that the data collected in our files is inexact, incomplete, inadequate or excessive. If this is the case, you can exercise these rights via one of the means previously anticipated.
ANDORRA PARK HOTEL will proceed with the rectification or suppression within 10 days of receiving the application.

C. - The right of opposition may be exercised, in accordance with the following provisions, provided that the interested party wishes to oppose the processing of their personal data, whether or not the data is lawfully treated as being of legitimate interest or relative consent for advertising purposes.

D. - The right of portability they may be exercised, in accordance with the following provisions, provided that the interested party considers that the data collected in our treatments must be returned to the data holder or to another third party (Treatment Manager).

E. - The right of limitation of treatment may be exercised, prior to opposition right for the treatment of their data, and that until the Opposition Law is not resolved, the treatment of them will be limited.

Regulation changes

ANDORRA PARK HOTEL reserves the right to modify the present policy with the objective of adapting it to the legislative or precedents changes. Such changes will be communicated within the necessary time on our Web page, and it can ask the affected parties for their consent if it is believed that it does not have the consent according to the present policy.

If you should have any doubt, question or comments referring to the present regulations, please do not hesitate to ask about them by sending a communication to: reservas@andorraparkhotel.com

Resumen del tratamiento

Legal Texts GDPR 2016/679- LQPD 29/2021- Decree 391/2022: Ver. 26.0

Form protection (Cloudflare Turnstile)

This website uses Cloudflare Turnstile to protect its forms against automated submissions, spam and abusive use. To verify that the interaction comes from a person and not an automated system, Turnstile may collect and analyse technical information about the device and browser. Cloudflare's processing of this data is governed by the Turnstile Privacy Addendum, available at https://www.cloudflare.com/en-gb/turnstile-privacy-policy/.